Frequently Asked Questions

General Questions

What is included in your maintenance plan?
What type of work do you specialize in?

Residential Landscaping

What services do you offer for residential landscaping?
Do you offer ongoing maintenance after installation?
How long does a typical landscaping project take from start to finish?
Do I need to be home during the landscaping work?
Do you offer warranties or guarantees on your work?

Commercial Landscaping

Do you provide landscape design and renovation for commercial properties?
Can landscaping services be scheduled after business hours?
Do you offer regular maintenance contracts for commercial clients?
What types of commercial properties do you service?
Can you work with my property manager or facilities team?

Landscaping Services

Design

How long does the design process take?
Do you submit the proper forms to HOAs?
Can you break down the project into phases?
What type of drawings are included?
How many revisions are allowed?

Installation

What is the process on getting the install completed?
What kind of warranty do you offer?
How does the first day of install begin?
Who do I contact for any questions before or during my install?
Do you handle permits/HOA?

Maintenance

How often do you perform the maintenance?
What happens on holidays or bad weather days?
Whats included in your maintenance plan?
How does payment work for maintenance?

Irrigation Systems

What is “smart” irrigation and is it worth it?
What types of irrigation systems do you offer?
Why is it important to regularly service my sprinkler system?
Should I get my irrigation system checked out prior to beginning the landscape maintenance?

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